We ship CDs and thumb drives via US Postal Service, usually the next business day after receiving an order.
When ordering CDs and thumb drives, you will have the option (depending on your location) to choose Priority Mail (2-3 business days after ship date), First Class (5-7 days) or Media Mail (5-10 days).
If you need your shipment by a certain date, please contact us so we can be sure to mail it out same day if possible. Sorry, we are unable to ship items via overnight or express mail at this time.
If you wish to return or cancel your order, you may do so within 30 days of your order date. When returning/canceling:
- DOWNLOADS - We will ask and trust you to delete downloaded product and not share or use it after receiving your order refund.
- SHIPPED PRODUCTS - Simply return them to us to Pfeiffer House Music at the address on your packing list or invoice.
When we receive product back and/or confirmation that you've deleted the downloads, we will issue the full purchase refund. Sorry, we do not pay for return postage.