FAQ

piano14.jpgQ: How many verses does each hymn have?

A: It varies, but most have four. Each of our product categories show the titles, keys and number of verses. 

Q: Can I use these for a congregation in a church service?

A: Yes. When a song is played, you'll hear the piano introduction followed by the verses of the hymn.  The recording is specifically piano accompaniment to sing along to. 

Q: Are these hymns compatible with my hymnal?

 A: Our hymns were not taken from a specific denominational hymnal, but are the same songs, arrangements in keys found in most hymnals including Baptist, Celebration and many others.   

Q: Can I download the MP3 files right to my iPad/iPhone?

A: Yes, however, our downloads are zip files which works on a Windows computer. For iPhone or iPad you'll need an app for opening/extracting zip files. We recommend iZip, a free app you can download from the Apple store. 

Q:  Is your checkout system secure?

A:  We use tightest protocols in our checkout and payment processing.  We've never had a breach or a report of a fraudulent charge as a result of having purchased on our site. 

Q:  I am not comfortable ordering on line.  Can I place my order over the phone?

A:  Of course.  Please call toll free 877-212-7789. We aren't staffed with phone support but leave a voice mail with your name and number and we will return your call as soon as we are able. 

Q: What should I do if there is a problem with my order?

A: Call us toll free 877-212-7789 or use the Contact Us form. Your satisfaction is our goal and will do everything possible to resolve any issues.

Q: Can I return the product if it doesn't meet my needs?

A:  Certainly. If you wish to return your order for a refund, please do it within 30 days.   

Q: Will you be making more hymns?

A: We are working on Volume 5. There will be 6 more volumes of 25 hymns to come in the future.