Shipping & Returns
We ship via US Postal Service because of the convenience that it offers us.
When ordering CDs and thumb drives, you will have the option (depending on your location) to choose Priority Mail (2-3 business days after ship date), First Class (5-7 days), Media Mail or FREE SHIPPING which can take longer.
If you need it by a certain date, please let us know so we can be sure to mail it out same day if possible. Sorry, we are unable to ship items via overnight or express mail at this time.
If you wish to return or cancel your order, you may do so within 30 days of your order date. If you are returning/canceling:
- DOWNLOADS - We will ask and trust you to delete downloaded product and not share or use it after receiving your order refund.
- SHIPPED PRODUCTS - Simply return them to us to Pfeiffer House Music at the address on your packing list or invoice.
When we receive product back and/or confirmation that you've deleted the downloads, we will issue the full purchase refund. Sorry, we do not pay for return postage.